
Price: $400.00 (USD) (Price variable)
Score: 7 /10
Product Website: http://www.apple.com/iphone
I thought I would change gears a bit and talk about a much publicized smart phone that is being touted as the titan of smart phones. To see what the fuss was about and also since the inherent obsolescence of my V3 RAZR was showing. I decided to purchase my own iPhone (1.0). In this review I will highlight my opinion and polar ambivalence for this smart phone - I both love and hate the iPhone. Its an amazing media player but a sub standard smart phone. I’ll make some comparisons to my old V3 - as its my only logical frame of reference at this time.
Why I love the iPhone?
Graphical Powerhouse: Graphics on the iPhone are astounding. Vibrant colors and very clear text, its looks gorgeous.
Virtual Keyboard: Many reviewers complain about iPhone’s virtual keyboard. Personally i think its great and once you get the hang of it you can type really fast.
Super iPod: The media component is the real hallmark of this device. Allowing you to access your favourite music files and video (although video media will need to be converted to MP4 format first or downloaded off the iTunes store). The iPhone delivers the unparalleled sound quality you would expect from an iPod device.
Intuitive Touch Display: The touch display allows easy navigation with a finger (or two). Allowing you to pan, zoom and select with ease. So easy to pick up that even my eight month old niece can scroll through pictures on the iPhone.
Web: Web navigation/rendering is dead on. Web surfing is an enjoyable experience because pages are rendered as full page then allow you the means to zoom in and out with a simple pinch gesture. You can also adjust orientation to landscape view making the news web pages a lot easier to read.
Phone: The reception on the phone is crystal clear. Much better then the V3 by far. The iPhone also comes with earphone headset that doubles as a wired headset solution. Alternatively, you can probably get yourself a mic adapter to transform any headset/earphone into a wired headset for use with the iPhone.
WiFi: The iPhone is an amazing WiFi device. To me this a huge plus, I like the mobility of surfing the internet without the encumbrance of lugging around a laptop around my home. I haven’t used EDGE for surfing, mainly because of my mobile (Rogers) provider’s egregious data plans.
It is Jail Breakable: Not a feature per say but I am elated that hackers found a way to create 3rd apps for the iPhone. If this was not possible, this phone would be nothing more then a gloried iPod Touch (although in many ways it is). If you have the means to jail break your iPhone - I highly recommend it.
iPhone is chic: Before the iPhone becomes a commodity which I am sure it will after iPhone 2.0 is released to the remainder of the general populace, the cool factor is very high for this phone. Of course this depends where you rank on Abraham Maslow’s pyramid of needs.
Why I hate the iPhone?
Bluetooth File Transfers: iPhone offers a very limited implementation of bluetooth. You can only pair a device for hands free use. Prominently lacking is the stereo audio and file transfer stack. This is inexcusable - my legacy V3 has the ability to upload contacts, why can’t the iPhone do it? Lame.
Here are list of things you can’t do unless you have jail broken iPhone. These are standard on most cellphones:
- MMS
- Voice Recorder
- Video Recorder
- Voice Dial
Stalling and Crashing / Task Manager: For the 3 years I’ve had the V3 it has never crashed. The iPhone will crash infrequently - but it does crash. Hey Apple, I thought the bulletproof OS X never crashes like Windows? Well it does and it should not particularly on a smart phone. Users want to have reliability - knowing that their phone never crashes. In case of an emergency I might not have the luxury of rebooting.
During the last keynote address at WWDC Steve Jobs sardonically pointed out problems with using background task manager (ie Windows Mobile) which he claims chews up battery life for push email. However, if an application on Windows Mobile crashes it can be shutdown by a convenient task manager and I can continue to use the mobile device unfettered. If an application crashes on the iPhone I have to reboot the iPhone and wait for 30 seconds, this an in efficient waste of time. The next time someone argues that the Apple Operating System is far more stable OS then Windows be sure to point out the instability of the iPhone which is built on Apple Core OS layer.
Replacing the Battery: If your one of those unfortunately souls that blows out there battery - which will eventually happen on a long enough time line - you will need Apple to replace the battery and have to pay them for it. That’s right - you have to put you business and personal life on hold so that you send in your iPhone for a week to have your battery replaced. You see Apple in it’s infinite wisdom decided to solder the battery to the device’s mainboard and also made it difficult to open the iPhone case without proper tools. Nearly every smart phone that is sold on the market has an easy mechanism for you - the paying customer to replace the battery yourself.
Quick Notes: In the V3 you could use quick notes that you could be used in SMS messages without having to type out the same stock message again and again. Such as, “I’m inside the restaurant”, “I’m in a meeting call me back later”, etc. This is a convenience feature, but it is sorely missing in the iPhone.
Outlook Tasks: You can sync contacts and calendars but not Outlook tasks. I don’t know about you, but if Apple wants to win the hearts and minds of the corporate users, having syncable tasks is invaluable. Again another letdown, I had to download a 3rd party “Todolist” to write down and check off my tasks (although this applet is pretty limited compared to Outlook tasks)
Enslaved to iTunes: My most hated feature of the iPhone, iTunes is the sole application used for syncing files, contacts, etc to the iPhone. I don’t know how stable iTunes is on the Mac but on Windows XP it is a piece of garbage. I hate iTunes with a passion, it crashes for no apparent reason, it will quit in the middle of sync for no apparent. There a no alternative, but to use this ill conceived application. I want the ability to copy files directly to my smart phone device with directories I don’t need the added overhead of sub standard application with its DRM and instability issues. I don’t like being locked so do many other users.
No Native File Manager: Related to my previous point. iPhone is designed to lock the user from accessing the inner directories. That’s ok for old Aunt Ethel but for power users a native file manager is must for storing and accessing files.
No Copy/Paste: A small but extremely useful feature is MIA on the iPhone. One of the selling points of the iPhone is the use of text - SMS, email, etc. It is only logical that copy and paste feature would be an integral part of the iPhone but I guess Apple didn’t care for user convenience.
Lack of Customization: Again Apple has locked out the user from customizing sound on the iPhone. You must buy from a limited selection of their tunes from their store and add them as ringtones. In contrast, mobileTools allows you to update ringtones for free on the V3 Razr and other cellphones out there. Besides the ringer you can’t change any of the system sounds for the iPhone. Unless your phone is jailborken and are using the awesome “customize” applet.
No Native IM Client: As primarily a consumer device it would have been valuable to have a decent chat application so users can connect to the popular Instant Messaging servers on a dedicated connection. Using web chat like meebo, fring or ebuddy often causes the connection to drop off as soon as you lose focus on the Safari browser.
Other Crap:
Apple Autocomplete- You can’t shut it off and it gets in the way of ruining your text based expository denouements.
Quick Time Centric - No support for the widely used Flash but ample support for Quick Time streams.
Bulk Delete Features - Lack of bulk delete features in email, SMS. Supposedely rectified in iPhone 2.0.
No Native Gaming - The iPhone comes with no games. Even the old iPods came with preinstalled games. The iPhone has none.
Ringer Volume - Very easy to miss a call even when the ringer is on full blast it is barely loud enough to hear.
Expandable Memory - Locked in for 8GB, 16G. Nowadays, it is a standard that smart phones have expandable memory, “why not iPhone?”
The biggest problem is the lack of flexibility and this relates to inherent avarice in companies like Apple or Microsoft. There mantra quite succinctly is, “Lock down the user, control Content and make users pay for features/services on a fixed or preferably on a subscription based model”
Bottom Line
For the average consumer who texts, surfs and wants access to an iPod media player I would say this would great phone for you. But for the business user or power user the iPhone has much to be desired. I would recommend going for a more dependable smart phone like a RIM Blackberry Bold, Motorola Q or Palm Treo.